Please note that the air-Q and the smartphone must be in the same WIFI network, i.e., in the identical IP range.
Additionally: Issues may arise with repeaters or guest networks, as they are often technically limited and can impact the functions of the air-Q (port restrictions, etc.).
If the air-Q is in the same WLAN, follow these steps:
Open the app to see an overview of your air-Q devices on the dashboard.
Wait for 1-2 minutes until the app automatically detects all devices (popup window) or the devices appear under “Connect air-Q” – “Available air-Qs.”
If it doesn’t work the first time, close the app completely and try again (please do not reset the app).
If the air-Q is not connected to your local WLAN, you can use the Direct Connection with the air-Q’s WLAN.